FAQS

What if I want to speak to someone?

We’re here to help! You can reach us at 07979 740437 between 9am and 5pm, Monday to
Friday. Emails will be responded to the same day.

What countries do you ship to?

We currently offer shipping within the UK. For inquiries about shipping to other destinations, please get in touch with us directly.

How long will it take to receive my order?

Our standard shipping is handled by Parcel force and typically takes 48 hours. Please note that dispatch times are 2-3 weeks from the date of your order.

How do I return a product?

If you need to return an item, please do so within 7 days of receiving your order. Items must be in the same condition as when they were received, unused, with any tags still attached, and in the original packaging.

How long will it take to receive my refund?

Refunds are processed within 1 working day after we receive the returned item(s).